병원cs교육_imp-act_피부과사례
Synopsis
병원 MOT 전화에서 대면응대까지 우리병원 접점별 핵심행동을 바꾸는 것으로 위대한 변화가 만들어집니다^^
![[병원CS] 전화 중 고객이 방문했을때 응대법!!](https://i.ytimg.com/vi/AVmWhiYHLsg/hq720.jpg?sqp=-oaymwEcCNAFEJQDSFXyq4qpAw4IARUAAIhCGAFwAcABBg==&rs=AOn4CLDulXQPY9C8An-dkOOgrcJ9htPu6g)
![[병원CS] 이 화법 하나면 고객 설득이 가능하다고?](https://i.ytimg.com/vi/14aofntBF7E/hq720.jpg?sqp=-oaymwEcCNAFEJQDSFXyq4qpAw4IARUAAIhCGAFwAcABBg==&rs=AOn4CLCdgDqcZKOJ7tI-oAi2WSIXrtSZUw)
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